Advanced Lifecare are a 100% Tasmanian owned company who specialise in innovative products that enhance independence and quality of life.
For over 18 years, the local team at Advanced Lifecare have worked closely with hospitals, aged care facilities, home and community care providers, providers of medical and emergency care and other organisations in Australia to provide them with the best products on the market and outstanding customer service.
Based in Launceston, Tasmania, our fully stocked showroom at 355 Wellington Street is open to the public - so individuals or caregivers can receive first-hand product knowledge from our experienced and passionate team.
No matter what product you’re looking for, we take extra special care to ensure every customer who walks through our door (or speaks with us over the phone or email) is treated with respect, given product guidance and advice, and the support to make informed decisions.
If you would like to find out more about our range of quality products or to speak with our friendly team, give us a buzz on 03 6343 4825 or email sales@advancedlifecare.com.au.
What’s our why?
That’s easy – it’s you, our customers.
We’re passionate about providing products that make a difference to people’s lives, which is why we continually research best practices and industry developments to ensure we stay ahead of the curve.
We give people the tools and equipment to maintain their independence, enhance their lifestyles and improve the quality of every day. That’s the kind of stuff that gets us up in the morning.
We believe that every person deserves empathy, respect and a customer service experience like nothing else.
The door to our Launceston showroom is open for you to come and test out products, chat with our team and find out how we can meet your needs.
When you order through Advanced Lifecare, not only do you get advice and guidance from an experienced team member, but you’ll also get your products delivered right to your doorstep – and in most cases, they’ll be fully assembled and ready to use.
We’d love to find out how we can help find the best product for you.
Our Team
Estelle Overton
Managing Director
Estelle and her super friendly and fun personality are a great asset to the culture of Advanced Lifecare. A local of Launceston for the past 18 years, Estelle is married to Nelson and is the mum of four energetic children.
In her earlier years, Estelle lived in greater Sydney and worked at an accounting firm. With her head for numbers, she is a savvy decision maker with a great deal of business sense, all the traits of a great manager.
More recently, Estelle has been increasingly involved with the management of the business and she’s an invaluable contributor to our dynamic team!
Nelson Overton
Emergency Products Specialist
Company founder, husband, and father of four, Nelson is understanding, visionary, and compassionate.
He loves living in, and travelling around Tasmania and knows that it’s the best place on earth, but he also loves to travel further abroad, catching up with friends and family – of which he has plenty!
Nelson is passionate when it comes to healthcare. His depth of both clinical and product knowledge in the areas of pressure management and emergency care are an exceptional resource for our clients.
When you have a problem, he will do his utmost to provide the best possible outcome for you.
Simon Petrusma
Product Consultant
People say Simon is either Australia’s coolest dad or just a big kid! We’ll let you decide.
Either way, at Advanced Lifecare we know him as a ball of energy with a twinkle in his eye and an amazing sense of humour.
Husband and father of three, he’s the quintessential family man who maintains an enviable balance between work and life (yes, we have a great culture here but we all know that family is more important)! An accomplished pianist, soccer fanatic and a once-aspiring school teacher, there really is only one Simon Petrusma.
One of the more experienced members of our staff, Simon began working for Advanced Lifecare in 2012 and quickly earned a reputation among his clients for his efficiency, reliability and positivity – he’s the ultimate team player!
Johnny Tamplin
Product Consultant
Who would have thought a builder-guy would become a healthcare-guy?
Well, that’s what happened with Johnny, one of our product consultants. A practical guy at heart, he excelled in the building industry until September 2016. Since arriving at Advanced Lifecare, he hasn’t looked back.
He’s energetic, driven and ethical – a perfect culture fit. He loves a satisfied customer and will go out of his way to ensure their expectations are not just met, but exceeded.
Yanisae Cruickshank
Administration Manager
Fun, smiles, warm greetings and a little bit quirky – her name says it all and Yanisae embodies these to a T.
She’s often the first point of contact for our phone and shopfront customers - so if you’re a regular, you’ll get to know her pretty well!
She may be young, but she’s an accounts ninja.
She’ll turn any financial mess into a masterpiece, so you can rest easy knowing your account is in safe hands.
Combining an eye for detail, a genuine desire to help and a direct approach, she is passionate about getting to the heart of any enquiry in a quick and timely manner.
Nick Lockett
Logistics Manager
This guy is jovial and quick-witted, he’s mechanically minded and always gives exceptional customer service.
Sydney-sider Nick is the newest member to our team and has fit in from day one – he’s also a husband and father of two.
Nick brings a lot to Advanced Lifecare with his vast experience in the areas of logistics and freight, warehousing, IT, purchasing and the customer experience.
Being a trained mechanic, he loves to solve problems and he doesn’t stop until he’s found the perfect solution.
He is a people person who is attentive and will commit himself to ensure his customers are blown away. Every time.
Mindy Overton
Customer Service
Mindy is everyone’s assistant. She's bright, helpful, methodical, which means she's an awesome fit to our team. It also means she leaves customers feeling fantastic!
Mindy's main role is administration, including data management and client correspondence. She has an outstanding ability to prioritise tasks, give utmost attention to detail, and she is always more than willing to help where she can.
If you turn around and need someone to help, Mindy will be there, and once given the task rest assured it will be done to the highest quality!
Our Showroom
Did you know that we have a fully stocked showroom right here in Launceston, Tasmania?
If you’re wanting to bounce ideas off someone with extensive product and industry knowledge, or to get some guidance on the best equipment for your needs, we’d love to see you in-store! We’re available Monday to Friday from 8am to 5pm to help you find the best solution.
The showroom is equipped with everything from beds and bedroom furniture, through to electric lift chairs, wheelchairs and other equipment so you can see it in action or get a hands-on demonstration.
Even if you’re not in a position to purchase, we have a huge supply of hire equipment available to the public. Just ask us about it!
Come in and visit us at 355 Wellington Street, Launceston, just after the Westbury road intersection and beneath the pedestrian overpass. There’s free parking just outside our door and the whole showroom is wheelchair accessible.
We look forward to meeting you!
Our Contributions
We believe it is important to support both local communities and those who assist in overseas aid projects.
To this end, we have made voluntary donations to such worthy causes as various local charities. We support the work of Peter MacCallum Cancer Centre and the Rapid Relief Team.
The Rapid Relief Team is an Australian not-for-profit initiative, which rushes to major incidents, and provides refreshments for rescue workers.
We also donate clean, sterile products to clinics in developing countries such as Tanzania, India, Thailand, Jamaica and the Philippines.
We support the work of Compassion, who are providing over 20,000 children in 25 developing nations with basic nutrition, shelter, health and care.
The Care for Africa Foundation's work is focused in and around the Tarime district, located in the Mara Region of Tanzania one of the world’s poorest countries. We have donated medical and educational supplies to Care for Africa in order to provide basic healthcare to those in need.